Hair Services

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POLICIES.

Cancellations

A minimum of 24 hours notice to cancel or reschedule an appointment is required. This allows us time to fill that opening. Canceling your appointment without giving at least 24 hours' notice will result in a charge of 50% of the service amount.

No Shows

Missed appointments with no notice will result in a charge of 100% of the service amount and a deposit will be required to book another appointment.

Late Arrivals

Typically, arriving 15 minutes past your appointment is too late. Keep in mind if you are running late, it causes us to run behind for the rest of the day. Please send a quick message, we will work with you as best we can or rescheduling may be an option​. If you are more than 30 minutes late for your appointment it will be considered a late cancellation. You will have to reschedule and you will be charged 50% of the missed service amount.

We understand that personal and medical emergencies happen. If something comes up please contact us as soon as possible, and we can decide how best to proceed.